When you call us or send a message, we collect the details you choose to share, such as your name, phone number, email address, service address, and information about your refrigerator or repair needs.
Our website may also collect basic technical details, such as your device type, browser, pages visited, and approximate location, through cookies and similar tools.
We use your contact and service details to respond to your questions, arrange refrigerator repair, provide service updates, and follow up about your request.
We also use website information to operate and improve our site, understand which pages visitors use, protect our systems, and meet legal obligations. We use your information for marketing only as permitted by law.
Cookies are small files stored on your device. Our website may use cookies and similar technologies to remember preferences, support site functions, and understand how visitors use the site.
You can manage or block cookies through your browser settings. Some website features may not work as intended if you disable them.
We may use analytics or website tools provided by third parties to measure site traffic, improve performance, and support communications. These providers may collect information through cookies or similar technologies under their own privacy policies.
We do not control the privacy practices of third-party websites or tools. Review their privacy policies to learn how they handle your information.
We do not sell your personal information. We share it with service providers who help us operate our website, manage communications, or provide requested services, and they may use it only for those purposes.
We may also disclose information when required by law, to respond to valid legal requests, or to protect our rights, customers, and business.
We keep personal information for as long as needed to respond to your request, provide service, maintain business records, resolve disputes, and meet legal requirements.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.
We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmitting or storing information is completely secure, so we cannot guarantee absolute security.
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or limit certain uses.
To make a privacy request, contact us using the phone number below. We may need to verify your identity before responding, and applicable law may limit the requests we can fulfill.
Our website and services are intended for adults seeking refrigerator repair. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, contact us so we can review and remove it where appropriate.
We may update this policy when our practices or legal requirements change. We will post the updated version on this page and revise the effective date above. Please check this page from time to time for the latest information.